Studio Policies

Membership Inclusions

• Monthly memberships include the option of 4, 8, or 12 classes per month. You may do 2 classes in one day if you’d like but you will be using your membership credits.
• Unlimited memberships include 31 credits per month, you may use those credits as you’d like, either 1 class a day or more.

Terms & Conditions

• All memberships are set to autopay; your card on file will be charged the same day each month.
• There is a 3-month commitment for all memberships. After 3 months, you are welcome to cancel or upgrade your membership.
• Memberships automatically renew after 12 months unless cancelled in advance.
• Class packages expire 6 months from the date of purchase.
• All memberships and class packages and single drop-ins are non-refundable.
• Unused credits do not roll over to the next month.
• Booking in advance is required to reserve your spot in class.
• You may book classes up to 1 month ahead with the auto-pay membership and packages.
• FIRST TIMERS:
  • If you are new to the studio, you may use all 3 of our first timer special deals ONE time each only.
  • The first time specials expire 6 months after purchase.

Pricing

• Founding members are grandfathered into their original rate.
• All other pricing is subject to change with a minimum of 30 days' notice.

Late Cancel & No-Show Policy

• Cancellations must be made at least 12 hours before class to avoid fees.
• Memberships: Late cancel = $20 fee, credit returned.
• Packages: Late cancel = loss of credit, no fee.
• No-shows: $20 fee + loss of credit.
• These policies allow us to manage waitlists and make room for others.
• We have a strict 5 minute grace period, classroom doors lock after 5 minutes in order to not disrupt the class flow. Showing up more than 5 minutes late to your class will result in a no-show fee and your spot may be given away

• Cancel at least 24 hours in advance.
• Late cancel = 50% of session fee charged.
• No-show = loss of credit.

Waitlist Policy

• If a class is full, we recommend joining the waitlist.
• If a spot opens, you’ll be automatically added and notified via your selected communication preference.
• Please remove yourself from the waitlist if you’re no longer able to attend — you're responsible for managing your spot.

Pausing or Canceling Memberships

• Memberships can be paused for a minimum of 1 month and a maximum of 2 months.
• Please notify us at least 7 days before your next billing date.
• To cancel or upgrade your membership, written notice must be provided at least 2 weeks prior to your next billing cycle — via email or text.